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Most Popular Feature

Give Your Students 24/7 Access to Everything They Need

A beautiful, branded client portal where students can track their progress, access documents, view deadlines, and stay connected with you—without the constant emails and phone calls.

80%
Fewer Status Emails
24/7
Student Access
100%
Branded
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CollegeCounsel Client Portal Dashboard

Without a Client Portal, You're Stuck in the Status Update Loop

Students and parents don't know what's happening unless you tell them. And they'll keep asking until you do.

Endless "What's My Status?" Emails

Students and parents constantly email asking for updates you've already provided.

Lost Documents

"I can't find the essay you sent me" or "Can you resend that recommendation letter?"

Missed Deadlines

Students don't track deadlines properly and miss important submission dates.

After-Hours Anxiety

Panicked calls at 9pm because students can't remember what they're supposed to be working on.

Parent Confusion

Parents ask their student what's happening, student doesn't know, parent emails you.

No Single Source of Truth

Information scattered across emails, texts, phone calls, and shared docs.

The Client Portal Puts Everything Students Need in One Place

Give students and parents 24/7 access to their information so they can help themselves—and you can focus on higher-value work.

Application Dashboard

Visual Progress Tracking

Students see exactly where they stand with each college application. No more "How many essays do I have left?" emails.

  • Real-time status for every college (Not Started, In Progress, Submitted, Accepted)
  • Progress bars showing completion percentage
  • Color-coded deadlines (green = good, yellow = coming up, red = urgent)
  • Filter by school type (Reach, Target, Safety) to stay organized
Application dashboard showing progress bars and status for multiple colleges
Document Vault

All Files in One Secure Place

Never resend a document again. Everything is organized, searchable, and accessible 24/7.

  • Organized folders (Essays, Transcripts, Recommendations, Test Scores, etc.)
  • Version history so students can see essay drafts and edits over time
  • Students can upload documents directly (no more emailing files back and forth)
  • Download all documents as a ZIP for offline access
Document vault showing organized folders with essays, transcripts, and recommendations
Smart Deadlines

Automatic Deadline Reminders

Students see upcoming deadlines the moment they log in. No spreadsheets, no calendar confusion.

  • Countdown timers for each deadline
  • Email/SMS reminders (you control the schedule)
  • Calendar view and list view options
  • Export to Google Calendar or Outlook with one click
Calendar view showing application deadlines with countdown timers
In-App Messaging

Secure Communication Hub

Keep all conversations in one place instead of scattered across email, text, and phone calls.

  • Threaded conversations so context doesn't get lost
  • File attachments (screenshots, documents, etc.)
  • Email notifications when you reply (students don't have to log in constantly)
  • Set office hours—students know when to expect responses
Messaging interface showing conversation between student and counselor
Task Lists

Clear Next Steps

Students always know what to do next. No more "What should I be working on?" questions.

  • Prioritized task list (most urgent at the top)
  • Tasks linked to specific colleges so nothing falls through the cracks
  • Students check off tasks when complete (satisfying progress visualization)
  • You get notified when tasks are completed
Task list showing prioritized action items for student
Parent Access

Keep Parents in the Loop

Give parents read-only access so they can see progress without asking you or their student for updates.

  • Parents see deadlines, application status, and overall progress
  • You control what parents can see (essays? yes/no. private counselor notes? no)
  • Parents can message you separately without bothering their student
  • Drastically reduces "What's happening with my kid?" emails
Parent view of student portal showing limited access to progress information

Real Scenarios Where the Client Portal Saves Your Sanity

Before:

A parent emails you: "Did Sarah finish her Common App essay?" You check your notes, reply. 10 minutes later, Sarah texts you the same question. You reply again.

With the Client Portal:

Sarah and her parents log in and instantly see: Common App Essay – Draft 3 Submitted.

Result: Zero interruptions to your day.

Before:

You send a student a checklist via email. Two weeks later: "I can't find that list you sent." You dig through sent messages and resend.

With the Client Portal:

Every task, deadline, and checklist lives in the portal. Students check off items as they go. You see real-time updates.

Result: No more "I didn't know I had to do that" excuses.

Before:

It's early decision deadline week. You're fielding panicked calls: "When is the Duke deadline? Do I need to submit my letter of rec?" Chaos.

With the Client Portal:

Deadline reminders go out automatically. Students see a live countdown for each school. Letters of rec show Submitted or Pending.

Result: Calm, organized students. Fewer fires for you to put out.

Before:

A parent calls: "We need the financial aid form you mentioned last month." You're not at your desk. You say you'll send it later. You forget. They follow up.

With the Client Portal:

All forms, resources, and documents live in the Document Vault. Families download what they need, whenever they need it.

Result: No more "Can you resend that?" requests.

"The client portal cut my administrative emails by at least 70%. Students find everything themselves now, and parents can check in without bothering me or their kids. It's honestly the feature I couldn't live without at this point."
Jessica Martinez, IECA
Jessica Martinez, IECA
Independent Educational Consultant, Los Angeles
Managing 42 students
70%
Fewer Emails
8hrs
Saved Per Week
100%
Student Satisfaction

Frequently Asked Questions

Everything you need to know about the Client Portal

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