PRIVACY POLICY
CollegeCounsel Platform
Operated by Skooly Pte Ltd
Last Updated: October 21, 2025
INTRODUCTION
Skooly Pte Ltd (“Company,” “we,” “us,” or “our”) operates the CollegeCounsel platform at getcollegecounsel.com (the “Platform”). We are committed to protecting your privacy and personal information.
This Privacy Policy explains:
- What information we collect
- How we use your information
- Who we share your information with
- Your privacy rights and choices
- How we protect your information
- How to contact us with questions
By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
Account Registration Information:
- Full name
- Email address
- Date of birth (to verify age requirements)
- Password (encrypted)
- User type (Student, Parent, Counselor, School)
- For minors: Parent/guardian email address
- For invited Students: Counselor who sent the invitation, invitation date
Profile Information:
- Students: Academic information, extracurricular activities, interests, college preferences, test scores (optional), GPA (optional)
- Counselors: Professional background, experience, credentials, education, areas of expertise, profile photo, hourly rates or package pricing
- Parents: Relationship to student
- Schools: Institution name, authorized personnel
User Content:
- Essays and personal statements
- Resumes and activity lists
- Transcripts and academic records
- Supplemental application materials
- Communications with Counselors (messages, notes)
- Files uploaded to the Platform
Payment Information:
- We do NOT store credit card numbers
- Stripe (our payment processor) collects and stores: billing address, payment method details
- We store only: Stripe customer IDs, payment method IDs (tokens), transaction history, subscription status
Communications with Us:
- Support tickets and correspondence
- Survey responses
- Feedback and suggestions
Device and Usage Information:
- IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Pages visited and features used
- Time spent on pages
- Referral source (how you found us)
- Date and time of visits
Cookies and Tracking Technologies:
We use cookies and similar technologies to collect information about your use of the Platform. See Section 2 for details.
Log Files:
- Our servers automatically log requests made to the Platform
- Includes: IP addresses, browser types, ISPs, timestamps, pages viewed
Zoom Meeting Data:
- Meeting scheduling information (date, time, participants)
- Meeting duration and attendance
- We do NOT record meetings unless explicitly initiated by users
- Meeting recordings (if created by users) are stored temporarily per user settings
Identity Verification:
- If you sign up using Google or other social login (future feature), we receive: name, email, profile photo
Payment Processing:
- Stripe provides us with payment status and transaction confirmations
- We do NOT receive full credit card numbers
Referrals:
- If another user refers you, we may receive your email address
For users aged 15-17, we collect the same information as adult users, but:
- We require verified parental consent before account activation
- Parents can access, review, and request deletion of their child’s information
- We do not use minor data for marketing or advertising purposes
- We apply enhanced privacy protections
We do NOT knowingly collect information from children under 15. If we discover we have collected information from a child under 15, we will delete it immediately.
2. COOKIES AND TRACKING TECHNOLOGIES
2.1 What Are Cookies?
Cookies are small text files stored on your device that help websites remember information about your visit.
2.2 Types of Cookies We Use
Essential Cookies (Required for Platform Function):
- Session cookies: Keep you logged in during your visit
- Security cookies: Prevent fraud and protect your account (CSRF tokens)
- Preference cookies: Remember your settings (language, timezone)
These cookies are necessary for the Platform to function and cannot be disabled without affecting functionality.
Analytics Cookies (Requires Your Consent):
- Google Analytics: We use Google Analytics to understand how users interact with the Platform
- Information collected: Pages viewed, time on site, bounce rate, geographic location (city-level), device type, browser type, how you found our site
- Purpose: Improve user experience, identify popular features, fix bugs, optimize performance
- Data retention: Google Analytics data is retained for 26 months
- Google’s use of data: https://policies.google.com/technologies/partner-sites
2.3 Managing Cookies
You can control cookies through:
-
Our Cookie Consent Banner:
- When you first visit, you’ll see a banner asking for consent
- Choose “Accept All” or “Reject Non-Essential” or “Customize”
- Change preferences anytime in Account Settings > Privacy > Cookie Preferences
-
Browser Settings:
-
Google Analytics Opt-Out:
Note: Disabling essential cookies will affect Platform functionality (you may not be able to log in or use certain features).
2.4 Do Not Track Signals
Currently, we do not respond to “Do Not Track” browser signals. However, you can control tracking through the methods described above.
2.5 Other Tracking Technologies
Local Storage: We use browser local storage to:
- Cache application data for faster loading
- Store user preferences
- Maintain application state
Unlike cookies, local storage data does not expire automatically and is not sent to our servers with every request.
We use your information for the following purposes:
- Create and manage your account
- Facilitate connections between Students and Counselors
- Enable communication (messaging, video meetings, file sharing)
- Process payments and subscriptions
- Store and organize your documents and materials
- Display your profile to other users (Counselors visible to Students; Students visible to their Counselors)
- Provide customer support
- Send important notifications (meeting reminders, payment confirmations, account updates)
3.2 Analytics and Improvement
- Analyze how users interact with the Platform (using Google Analytics)
- Identify bugs and technical issues
- Understand which features are most valuable
- Optimize user experience and interface design
- Develop new features and improvements
3.3 Safety and Security
- Verify user identity and age
- Prevent fraud, abuse, and unauthorized access
- Investigate reported violations of Terms of Service
- Respond to legal requests and prevent illegal activity
- Enforce our Terms of Service and policies
- Maintain audit logs for security purposes
3.4 Communication
- Respond to your inquiries and support requests
- Send administrative emails (password resets, Terms changes, policy updates)
- Send optional marketing emails about new features, tips, or platform updates (you can opt out)
- Conduct surveys to gather feedback (optional participation)
3.5 Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal process (subpoenas, court orders)
- Protect our rights and property
- Comply with tax and financial reporting requirements
3.6 AI and Machine Learning (Future - Phase 2)
Planned for future phases:
- Essay review and feedback suggestions (with your explicit consent)
- Matching algorithms to connect Students with suitable Counselors
- Personalized recommendations
Important:
- We will NEVER use your data for AI training without explicit, separate consent
- You will always be able to opt out of AI features
- AI features will be clearly labeled
We do NOT sell your personal information to third parties. We share information only as described below:
4.1 With Other Users (As You Direct)
Students and Counselors:
- When a Student engages a Counselor, the Counselor can see the Student’s profile, uploaded materials, and communications
- Students can see Counselor profiles, ratings, and reviews
- This sharing is necessary to provide the counseling services
Parents:
- Parents of minor students can access their child’s account information
- Parents can view communications between their child and Counselors
Schools:
- School administrators can view information of students and counselors using their institutional account
- Schools remain responsible for compliance with FERPA and other educational privacy laws
4.2 With Service Providers
We share information with third-party service providers who help us operate the Platform:
Amazon Web Services (AWS) - Hosting and Infrastructure
- Data stored: All platform data, backups
- Location: Singapore
- Purpose: Cloud hosting, data storage, computing resources
- DPA: Yes (available in AWS Artifact)
Stripe - Payment Processing
- Data shared: Name, email, billing address, payment method (tokenized)
- Purpose: Process subscription and service fee payments
- Data protection: Stripe is PCI DSS Level 1 certified
- DPA: Yes (available from Stripe)
Zoom Video Communications - Video Conferencing
- Data shared: Name, email, meeting scheduling information
- Purpose: Enable video meetings between Counselors and Students
- DPA: Yes (available from Zoom)
Google Analytics - Analytics (with your consent)
- Data shared: Usage data, device information, pages viewed (no personally identifiable information)
- Purpose: Understand platform usage and improve user experience
- Data control: You can opt out via cookie settings
Email Service Provider (e.g., SendGrid, AWS SES)
- Data shared: Email address, name
- Purpose: Send transactional and notification emails
Customer Support Tools (e.g., Intercom, Zendesk - if implemented)
- Data shared: Name, email, support conversation history
- Purpose: Provide customer support
4.3 For Legal Reasons
We may disclose information if required by law or in good faith belief that such action is necessary to:
- Comply with legal obligations (court orders, subpoenas, warrants)
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing
- Protect the safety of users or the public
- Protect against legal liability
- Respond to government requests
4.4 Business Transfers
If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.
4.5 With Your Consent
We may share information for other purposes with your explicit consent.
We may share aggregated or de-identified information that cannot reasonably be used to identify you, such as:
- Platform usage statistics
- Demographic trends
- Popular features
5. DATA RETENTION
5.1 Active Accounts
We retain your information for as long as your account is active and as necessary to provide services.
5.2 Account Closure
Standard Deletion Timeline:
- When you close your account, we retain your data for 15 days to allow account recovery
- After 15 days, your data is permanently deleted from active systems
- Backups may retain data for up to an additional 30 days before being overwritten
Inactive Student Accounts:
- If a Student graduates and does not close their account, we retain data for 1 year of inactivity
- After 1 year, we send notifications prompting account closure or reactivation
- If no response, data is archived and eventually deleted
Parental Deletion Requests:
- Parents can request immediate deletion of their minor child’s data at any time
- We will delete within 30 days of verified request
5.3 Legal and Business Retention
We may retain certain information longer when required by law or legitimate business purposes:
- Transaction records: 7 years (tax and financial compliance)
- Audit logs: 3 years (security and fraud prevention)
- Legal holds: Indefinitely if subject to litigation or investigation
- De-identified data: May be retained indefinitely for analytics
5.4 Counselor Content
When a Counselor closes their account:
- Their profile and personal information are deleted per standard timeline
- Reviews and ratings may be retained in anonymized form (e.g., “Former Counselor”)
- Historical transaction records are retained for financial compliance
6. YOUR PRIVACY RIGHTS
Your rights vary depending on your location. We honor the strongest rights applicable to all users globally.
6.1 Rights Available to All Users
Access: You can access your personal information anytime through your account settings.
Correction: You can update or correct your information in account settings. For information you cannot change yourself, contact dpo@getcollegecounsel.com.
Deletion: You can request deletion of your account and data through account settings or by emailing dpo@getcollegecounsel.com. We will process deletion within 15-30 days.
Data Portability: You can export your data in machine-readable format (JSON) through Account Settings > Privacy > Download My Data.
Opt-Out of Marketing: You can unsubscribe from marketing emails via the link in any marketing email or through account settings.
Cookie Control: You can manage cookie preferences through our cookie banner or account settings.
6.2 Additional Rights for EU/UK Users (GDPR)
If you are in the European Economic Area, United Kingdom, or Switzerland, you have additional rights:
Right to Object: Object to processing based on legitimate interests or for direct marketing.
Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
Right to Withdraw Consent: Where we rely on consent, you can withdraw it anytime (this does not affect prior lawful processing).
Right to Lodge a Complaint: You can file a complaint with your local data protection authority:
Legal Basis for Processing:
- Contract Performance: To provide Platform services you’ve requested
- Consent: For analytics cookies, marketing emails, AI features (future)
- Legitimate Interests: Fraud prevention, security, improving services
- Legal Obligations: Compliance with laws, legal processes
6.3 California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
Know: Request information about personal information we collected, used, disclosed, or sold in the past 12 months.
Delete: Request deletion of your personal information (subject to certain exceptions).
Opt-Out of Sale/Sharing: We do NOT sell personal information. However, Google Analytics may be considered “sharing” under CCPA. You can opt out via cookie settings.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Shine the Light: You can request information about how we shared personal information with third parties for their marketing purposes (we don’t do this, but you can request confirmation).
To exercise these rights: Email privacy@getcollegecounsel.com or use the data export/deletion tools in your account settings.
6.4 Other Jurisdictions
Australia (Privacy Act): You have rights to access and correct your information. Contact dpo@getcollegecounsel.com.
Singapore (PDPA): You can access, correct, and withdraw consent for your personal data. Contact dpo@getcollegecounsel.com.
India (DPDP Act 2023): You have rights to access, correct, erase, and data portability. Parents can exercise rights on behalf of children under 18.
China (PIPL): You have rights to access, correct, delete, and data portability. For cross-border data transfers, we use Standard Contractual Clauses.
6.5 How to Exercise Your Rights
Self-Service (fastest):
- Log in to your account
- Go to Settings > Privacy
- Use tools for: Download My Data, Delete My Account, Cookie Preferences, Communication Preferences
Email Request:
For Parents of Minors:
- Email: parents@getcollegecounsel.com
- Include: Your name, your child’s name, account email, verification of parental relationship
- We will verify parental relationship before granting access
7. INTERNATIONAL DATA TRANSFERS
7.1 Where We Store Data
Our primary servers are located in Singapore (AWS Asia Pacific region).
This means if you are located outside Singapore, your information will be transferred to and processed in Singapore.
7.2 EU Data Transfers
For users in the European Economic Area, UK, or Switzerland:
Transfer Mechanism: We use Standard Contractual Clauses (SCCs) approved by the European Commission to protect your data when transferred from the EU to Singapore.
Safeguards:
- AWS has implemented SCCs and additional security measures
- We have executed SCCs with our subprocessors (Stripe, Zoom)
- Data is encrypted in transit and at rest
- We conduct regular security audits
Your Rights: You can request a copy of the SCCs by emailing gdpr@getcollegecounsel.com.
7.3 Other Jurisdictions
We comply with applicable data transfer requirements in all jurisdictions where we operate, including cross-border transfer rules in China (PIPL), India (DPDP Act), and other countries.
8. DATA SECURITY
8.1 Security Measures
We implement industry-standard security measures to protect your information:
Encryption:
- Data in transit: TLS 1.3 encryption for all data transmitted over the internet
- Data at rest: AES-256 encryption for data stored on servers
- Database encryption: All databases are encrypted
Access Controls:
- Role-based access controls (employees only access data necessary for their role)
- Multi-factor authentication for employee accounts
- Regular access reviews and audits
Network Security:
- Firewalls and intrusion detection systems
- Virtual Private Cloud (VPC) with isolated subnets
- Regular security patches and updates
Application Security:
- Protection against common vulnerabilities (SQL injection, XSS, CSRF)
- Secure password hashing (bcrypt)
- Session management with automatic timeouts
Monitoring and Auditing:
- 24/7 security monitoring
- Automated threat detection (AWS GuardDuty)
- Audit logs of data access and changes
- Regular vulnerability scanning
File Security:
- All uploaded files are scanned for malware
- Files stored in encrypted S3 buckets
- Access via time-limited pre-signed URLs
Third-Party Security:
- All vendors are vetted for security compliance
- Data Processing Agreements with all processors
- Regular vendor security reviews
8.2 Limitations
No system is 100% secure. Despite our efforts:
- Internet transmission is inherently insecure
- Unauthorized access or data breaches may occur
- You should protect your password and not share your account
8.3 Your Security Responsibilities
You are responsible for:
- Keeping your password confidential and strong
- Not sharing your account credentials
- Logging out of shared devices
- Using secure internet connections (avoid public WiFi for sensitive activities)
- Enabling multi-factor authentication (when available)
- Reporting suspicious activity immediately
8.4 Data Breach Notification
If we experience a data breach affecting your personal information:
- EU/UK/EEA: We will notify you and relevant authorities within 72 hours of discovery
- Singapore: We will notify affected individuals if 500+ accounts affected
- California: We will notify you without unreasonable delay
- Other jurisdictions: We comply with local breach notification laws
Notifications will include:
- Nature of the breach
- Types of information affected
- Steps we’re taking to address the breach
- Steps you can take to protect yourself
9. CHILDREN’S PRIVACY
9.1 Age Restrictions
- Minimum age: 15 years old
- Under 15: We do NOT knowingly collect information from children under 15
- Ages 15-17: Require verified parental consent
9.2 Parental Consent for Minors (15-17)
Consent Process:
- Student enters date of birth during registration
- If under 18, system requires parent/guardian email
- Parent receives email with:
- Link to this Privacy Policy
- Link to Terms of Service
- Explanation of data collection
- Consent verification link
- Parent clicks verification link to provide consent
- Account activated only after parental consent
Ongoing Parental Rights:
Parents of users under 18 can:
- Access their child’s account and information
- Request correction or deletion of information
- Revoke consent and close the account
- Control privacy settings
- Review communications with Counselors
Contact for Parents: parents@getcollegecounsel.com
9.3 Special Protections for Minors
For users under 18:
- We do NOT use their data for targeted advertising or marketing
- We apply enhanced security measures
- We limit data collection to what’s necessary for services
- Parents receive notifications of Privacy Policy changes
- We maintain audit logs of who accesses minor data
If we discover that a child under 15 has provided personal information:
- We will delete the account immediately
- We will delete all associated data
- We will not use or share that information
If you believe a child under 15 has provided information, please contact us immediately at privacy@getcollegecounsel.com.
10. EDUCATIONAL RECORDS AND FERPA
10.1 FERPA Overview
The Family Educational Rights and Privacy Act (FERPA) is a U.S. federal law protecting the privacy of student education records.
10.2 Our Role
For Schools Using the Platform:
- We act as a “school official” with “legitimate educational interest” to the extent necessary to provide Platform services
- Schools remain responsible for FERPA compliance
- Schools must obtain necessary parental consents before uploading student records
For Independent Counselors:
- FERPA generally does not apply to independent counselors (they are not “educational agencies”)
- However, if working with school-provided information, counselors should respect FERPA principles
10.3 How We Protect Educational Records
We protect educational records by:
- Limiting access to authorized school personnel only
- Implementing role-based access controls
- Maintaining audit logs of who accessed what information
- Using encryption for storage and transmission
- Not using educational records for marketing purposes
- Not disclosing records without authorization (except as required by law)
10.4 Parents’ and Students’ Rights Under FERPA
For students 18+ or parents of students under 18:
- Right to inspect and review educational records
- Right to request correction of inaccurate records
- Right to consent to disclosures (with certain exceptions)
- Right to file complaints with the U.S. Department of Education
To exercise FERPA rights: Contact your school’s administration (not CollegeCounsel directly). Schools control educational records; we merely provide the technology platform.
10.5 Student-Generated Content
Important distinction:
- Essays and materials created BY the student (not from school records) are owned by the student, not subject to FERPA
- Students retain ownership and control of their application materials
11. COOKIES AND ONLINE ADVERTISING
11.1 Our Advertising Practices
We do NOT:
- Use cookies for targeted advertising
- Sell data to advertisers
- Display third-party advertisements on the Platform
- Track users across other websites for advertising purposes
We DO use Google Analytics (with your consent) to:
- Understand how users interact with the Platform
- Improve user experience
- Identify popular features
Google Analytics does NOT collect personally identifiable information.
11.2 Third-Party Links
The Platform may contain links to third-party websites (college websites, scholarship databases, etc.).
We are not responsible for the privacy practices of external sites. We encourage you to read their privacy policies before providing any information.
If we integrate social media features (like sharing buttons), these features may:
- Collect your IP address and which page you’re visiting
- Set cookies to enable functionality
- Be governed by the privacy policy of the social media company
12. CHANGES TO THIS PRIVACY POLICY
12.1 Right to Modify
We may update this Privacy Policy from time to time to reflect:
- Changes in our practices
- Changes in law or regulation
- New features or services
- Feedback from users
12.2 Notice of Changes
For material changes, we will notify you by:
- Posting the updated Privacy Policy on this page with a new “Last Updated” date
- Sending email notification to your registered address
- Displaying a prominent notice on the Platform
- For minors: Notifying parents via email
Material changes take effect 30 days after notice (or as required by law).
12.3 Your Continued Use
Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.
If you do not agree with changes, you should:
- Stop using the Platform
- Close your account before changes take effect
- Request deletion of your data
12.4 Prior Versions
We maintain prior versions of this Privacy Policy. You can request access to previous versions by contacting legal@getcollegecounsel.com.
13.1 Privacy Questions
For questions about this Privacy Policy or our privacy practices:
Data Protection Officer:
Email: dpo@getcollegecounsel.com
General Privacy Inquiries:
Email: privacy@getcollegecounsel.com
Mail:
Skooly Pte Ltd
Attn: Data Protection Officer
[Your complete Singapore registered address]
Singapore
13.2 Data Subject Requests
To exercise your privacy rights (access, deletion, correction, etc.):
Email: dpo@getcollegecounsel.com or privacy@getcollegecounsel.com
Include in your request:
- Your full name
- Account email address
- Specific request (access, delete, correct, etc.)
- Verification information (we may ask security questions)
Response time: 30 days (may extend to 45-60 days for complex requests)
13.3 Parental Inquiries
For questions about minor accounts or to exercise parental rights:
Email: parents@getcollegecounsel.com
Include:
- Your name and contact information
- Your child’s name and account email
- Your relationship to the child
- Specific request or question
13.4 GDPR-Specific Inquiries (EU/UK)
Email: gdpr@getcollegecounsel.com
For:
- Questions about GDPR compliance
- Requests for Standard Contractual Clauses
- Data protection impact assessments
- Complaints about data processing
13.5 FERPA-Specific Inquiries (US Schools)
Email: ferpa@getcollegecounsel.com
For:
- Questions about FERPA compliance
- School data protection inquiries
- Educational records questions
13.6 Security Concerns
To report security vulnerabilities or data breaches:
Email: security@getcollegecounsel.com
For emergencies: Include “[URGENT]” in subject line
14. LEGAL BASIS FOR PROCESSING (GDPR)
For users in the EU/UK/EEA, we process your data based on the following legal grounds:
| Purpose | Legal Basis |
|---|
| Account creation and platform services | Contract performance |
| Payment processing | Contract performance |
| Email notifications (transactional) | Contract performance |
| Security and fraud prevention | Legitimate interests |
| Analytics (Google Analytics) | Consent (opt-in) |
| Marketing emails | Consent (opt-in) |
| Customer support | Legitimate interests |
| Legal compliance | Legal obligation |
| AI features (future) | Consent (opt-in) |
Legitimate Interests:
Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental rights and freedoms. You have the right to object to processing based on legitimate interests.
15. YOUR CALIFORNIA PRIVACY RIGHTS
15.1 California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)
Categories of Personal Information We Collect:
- Identifiers (name, email, IP address)
- Personal information (date of birth, payment information)
- Protected classifications (age)
- Commercial information (transaction history)
- Internet activity (browsing history on our Platform)
- Education information (academic records, essays)
- Professional information (for Counselors)
Sources: Directly from you, automatically via cookies and analytics, from payment processors
Purposes: See Section 3 (How We Use Your Information)
Categories Shared: See Section 4 (How We Share Your Information)
We do NOT sell personal information.
We do NOT share personal information for cross-context behavioral advertising (except Google Analytics may qualify as “sharing” - you can opt out).
15.2 Shine the Light Law
California residents can request information about how we shared personal information with third parties for their direct marketing purposes in the prior calendar year.
We do not share information for third-party marketing purposes.
15.3 Minor Privacy (California)
California minors under 18 can request removal of content they posted. Contact privacy@getcollegecounsel.com to request removal.
16. AUTOMATED DECISION-MAKING
16.1 Current Practices
We do NOT currently use automated decision-making or profiling that produces legal effects or similarly significant effects on you.
16.2 Future AI Features (Phase 2)
When we introduce AI features (essay review, counselor matching):
- We will obtain your explicit consent
- You can opt out at any time
- You can request human review of AI decisions
- We will provide transparency about how AI works
- AI will be advisory only, not make final decisions
17. DATA PROTECTION OFFICER
We have appointed a Data Protection Officer (DPO) to oversee our privacy program and ensure compliance with applicable laws.
Contact our DPO:
Email: dpo@getcollegecounsel.com
Mail: [Your Singapore address]
Our DPO is responsible for:
- Monitoring privacy compliance
- Conducting privacy impact assessments
- Training employees on data protection
- Handling data subject requests
- Serving as point of contact for regulators
SUMMARY OF KEY POINTS
What we collect: Account info, profile data, user content (essays, files), usage data, cookies
How we use it: Provide services, improve Platform, ensure security, communicate with you
Who we share with: Service providers (AWS, Stripe, Zoom), law enforcement when required, other users as you direct
Your rights: Access, delete, correct, export, opt-out of marketing and analytics
Data location: Singapore (AWS)
Children: Age 15+ only; parental consent required for 15-17
Security: Encryption, access controls, monitoring
Retention: 15 days after account deletion; 1 year for inactive graduated students
Contact: dpo@getcollegecounsel.com
By using CollegeCounsel, you acknowledge that you have read and understood this Privacy Policy.
Skooly Pte Ltd
[Your complete Singapore registered address]
Singapore Company Registration No.: [Your UEN]
Last Updated: October 21, 2025
Effective Date: [Insert Date]
Version: 1.0